nemi takes your privacy seriously. This policy explains, in plain language, what we collect, why, and how to get rid of it. If anything is unclear, email support@nemi.beauty and we'll help.
1. What we collect
We try to collect as little as possible.
Account data
- Email address (so you can sign in)
- If you sign in with Apple, Google, or LINE: a stable user ID and any profile info you've authorized those providers to share (name, avatar)
What you do in the app
- Scanned product history, saved products (collections)
- Photos you submit for products that aren't yet in our database (optional)
- Bug reports and support inquiries
Automatic data
- Anonymous barcode scan logs (timestamp + result only — not linked to you)
- App version and OS type
2. How we use it
- To run the service: search, ingredient evaluation, etc.
- To fix bugs and improve the app
- To improve our database (e.g. adding new products from your submissions)
- To notify you of important changes (e.g. policy updates)
We do not sell your data, run ads against it, or share it with marketing partners.
3. Third-party services
We use the following providers to run nemi. Each has its own privacy policy.
- Supabase (US, Tokyo region): stores account, collections, and scan history. Data is held in the Tokyo region.
- Anthropic (US): generates safety summaries for ingredients. We send only public ingredient names — never your personal data.
- Resend (US): delivers verification code emails.
- Apple / Google: handle sign-in and subscription billing. Names, addresses, and payment details stay with Apple/Google — we never see them.
- RevenueCat (US): tracks subscription status (when paid plans launch).
4. How long we keep data
- While your account is active, we keep what's needed to run the service.
- If you delete your account, your data is removed from our servers immediately.
- Anonymous logs (barcode scans, etc.) may be retained up to 24 months for service improvement.
5. Deleting your data
Use Settings > Delete my data in the app to remove everything at any time. For guests, this clears device-local data. For signed-in users, it deletes your server-side account, collections, and history.
If you have an active subscription: deleting your account does NOT automatically cancel your Apple or Google subscription. To stop being charged, cancel via your OS subscription settings first.
6. Children
nemi is intended for users 16 and older. If you're under 16, please use it with a parent or guardian's consent.
7. Access and correction requests
Email support@nemi.beauty with access, correction, or deletion requests. We aim to respond within 14 days.
8. Policy changes
We'll notify you in-app and on this page before any material changes. Continued use after the change means you accept the new policy.
9. Operator
nemi team
Contact: support@nemi.beauty